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Permissions & Prerequisites for Zoho

What you need on the Zoho side before connecting to Enginy: plan, permissions, authentication, sandbox, and security.

Before connecting Zoho CRM to Enginy, make sure your account meets the following requirements. This article covers what you need on the Zoho side — for step-by-step connection instructions, see How to Configure Your Zoho Integration.


Zoho Plan

⚠️ To confirm: we don't yet have a confirmed minimum plan requirement for Zoho — some features may require certain paid tiers. We'll update this section once confirmed.


User Permissions

When authorizing the integration, these scopes are granted:

  • ZohoCRM.modules.ALL

  • ZohoCRM.org.READ

  • ZohoCRM.users.READ

  • ZohoCRM.settings.custom_views.READ

  • ZohoCRM.coql.READ

  • ZohoCRM.settings.fields.READ

  • ZohoCRM.modules.emails.ALL


Authentication

Enginy connects via OAuth 2.0.


Sandbox Testing

Not supported.


Security

  • The token refreshes automatically.

  • Removing the integration from Enginy does not revoke access on the Zoho side. To fully disconnect, revoke access manually from your Zoho account settings.

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