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How to Fix Field Mapping Warnings and Errors in Attio

When configuring Step 2: Field Mapping in your Attio integration, each mapped Attio field displays a status icon indicating whether the mapping is safe to use. Reviewing these icons before saving your configuration helps you avoid export failures.

To access Field Mapping, go to Integrations → Attio → Configure → Step 2: Field Mapping.

Important: Attio uses a structured value format — each field type has its own expected format. Enginy handles these conversions automatically when the correct field type is selected. Mapping to the wrong field type will cause the export to fail.


Understanding the Status Icons

Icon

Status

What it means

✓ Blue

Compatible

The field types match. No action needed.

! Yellow

Warning

The field types may be incompatible. Review this mapping carefully before saving.

✕ Red

Error

The mapping cannot be applied. The export will fail for any record using this mapping.

Warning: Do not save a configuration with red icons. Exports will fail for all records using that field mapping.


Which Attio Field Type Should I Use?

Use this table as a reference when selecting the destination Attio field for each Enginy field.

Enginy field

Recommended Attio field type

Notes

First name, Last name

text

Enginy splits the full name into first and last name automatically.

Job title, Description

text

Standard text fields. Fully compatible.

Professional email

email

Map to an Attio email field. Enginy sends it in the correct structured format automatically.

Mobile phone

phone_number

Map to an Attio phone_number field. Enginy sends it in the correct structured format automatically.

Number of employees, Years in role, Growth %

number

Map to an Attio number field.

Created at, Last activity at CRM

date_time

Enginy sends dates in ISO 8601 format. Map to a date_time field, never to a text field.

Outreach Stage, Sequence Status

select (single)

Value must match an existing option exactly.

Languages, Sub-industries

multi-select

Values must match existing options exactly.

Domain, Website

domain

Map to an Attio domain field. Enginy sends it in the correct structured format automatically.

LinkedIn URL

url

Map to an Attio url field.

Personal emails, Other phones

text

Use Professional email and Mobile phone instead where possible to avoid sending arrays.

Boolean fields (e.g. verified)

checkbox

Map to an Attio checkbox field.


Yellow Warning: What to Do

1. Text mapped to a Select field

If you map an Enginy text field to an Attio select field, the export will fail if the value does not match one of the configured options exactly.

How to fix it:

  • Create an AI Variable with output type One off and define the tag options to exactly match the Attio select field options.

  • For Fixed Value or Engagement fields: enter the exact option value directly in the field mapping configuration.

  • For Manual Export fields: enter the exact option value at the time of export.

2. Date field mapped to a Text field

Enginy sends date fields (such as Created at or Last activity at CRM) in ISO 8601 format. If the destination field is a plain text field, the value will not be processed correctly.

How to fix it: Map Enginy date fields to an Attio date_time field.


Red Error: What to Do

A red icon means the mapping will always fail. There are two reasons this happens:

1. Incompatible field types

The field types on both sides are incompatible and Attio cannot process the value.

How to fix it: Remove the mapping and select an Attio field with a compatible type. Use the reference table above to choose the correct type.

2. Read-only Attio field

The destination field in Attio is read-only and cannot be updated by Enginy. This typically affects system-generated fields.

How to fix it: Remove the mapping and choose a writable Attio field, or contact your Attio administrator to confirm field permissions.


Common Attio Mapping Mistakes

Mistake

What happens

How to fix it

Mapping a Company field in the Contacts tab (or vice versa)

Export fails with a field mapping error

Verify that only Contact fields appear under Contacts, and only Company fields under Companies

Mapping an Enginy date field to an Attio text field

Value not processed correctly

Map to an Attio date_time field instead

Mapping an Enginy text field to an Attio select field without matching option values

Export fails

Use an AI Variable (One off) with the exact Attio option values

Mapping emails, phones or domains to a text field

Value may not be stored in the correct format

Map to the dedicated Attio field type: email, phone_number, or domain

Mapping to a read-only or system field

Export fails

Choose a writable field instead

Saving mappings with red icons

All records using that mapping fail to export

Fix or remove any red-icon mappings before saving


Need More Help?

If you have reviewed your mapping configuration and the export still fails, contact our support team with:

  • The name of the Enginy field and the Attio field you are trying to map

  • The error message or icon you are seeing

  • A screenshot of the Field Mapping configuration if possible

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