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Renewal Policy

Understand how credits renew each month and find answers to the most common questions about credits and conversations.

Understanding how credit resets work is important for planning your usage:

Aspect

Policy

Reset Date

Credits are automatically renewed on the 1st of each month.

Rollover Policy

Credits that are not consumed will not be carried over to the following month.

Exceptions

There may be occasional and specific exceptions to the rollover policy depending on your agreement or a concrete situation.

Warning: Plan your credit usage accordingly each month. Unused credits typically expire at the end of the billing period and do not accumulate.

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