Q1: What happens if I enable automatic contact deletion?
When you enable Automatically delete Contacts without associated company, the system removes contacts that have no company associated with them. Contacts imported via CSV are exempt from this rule and will not be deleted. This action is permanent, so ensure your team understands the implications before enabling it.
Q2: Can I undo changes made to user permissions?
Permission changes take effect immediately after clicking Save Changes. There is no automatic undo function. To revert, you must manually edit the user again and select the previous options.
Q3: What should I do if I reach my team license limit?
If you approach your license limit (shown in the Team capacity counter) contact your account manager or support agents via chat and request more free users.
Q4: How do I enable two-factor authentication for my team?
Each user must enable 2FA individually from Settings > Security by clicking the Enable 2FA button and following the configuration wizard. As an administrator, you can recommend or require 2FA as a security policy for your team, but the setup must be completed by each user on their own account.