Click any campaign card to open the Campaign View. It is organized into three tabs: Overview, Audience, and Activity.
Overview Tab
The Overview tab is your performance cockpit. It shows high-level KPIs across channels.
All Channels gives global totals: Total contacts, Started, Contacted, Replied, Positive.
LinkedIn metrics: Engaged, Invited, Accepted, Contacted, Replied, Positive.
Email metrics: Sent, Clicked, Replied, Positive, Bounced.
Tasks metrics: Pending, Completed.
Below the metrics, a sequence flow preview shows the number of leads at each step, helping you see where leads are progressing or getting stuck.
Tip: Click View activity on any step to jump to the Activity tab filtered to that step.
Audience Tab
The Audience tab shows who is in the campaign and their current state. Status chips at the top filter the list:
Status | Meaning |
Not started | Leads that have not reached the first step yet |
In progress | Leads currently moving through the sequence. Substatuses include: Scheduled, Identity limits, Waiting to connect, Outside working hours, Connection withdrawn |
Paused | Leads paused manually or because the campaign is paused |
Error | Leads blocked by an issue (e.g., missing email, disconnected account, message too long) |
Finished | Leads that reached the end without replying (includes bounced, blocked, out of office, not connected) |
Replied | Leads who replied. The automated sequence stops for these contacts |
Click any row to open a side panel with the lead's profile, timeline of steps, and error details (if any).
Tip: To fix an error, check the substatus — common fixes include enriching the contact's email, reconnecting LinkedIn or email, or reducing message length. For the full statuses and substatuses reference table, see the Campaigns article.
Activity Tab
Lists all actions performed in the campaign (excluding conditions). Filter by stage, recipient, or date to audit what happened and when.
Edit, Pause, Duplicate, and Archive
Edit — Modify delays, AI Variables, and audience on an active campaign. Changes apply only to future interactions.
Pause — Temporarily stop all actions. Resume when ready.
Duplicate — Create a copy in Draft status to modify before launching.
Archive — Deactivate permanently. Remains visible under the Archived filter.
Delete — Permanently remove the campaign.
Warning: Once a campaign is launched, its sequence structure is locked — you cannot add or remove steps. If you need a different flow, duplicate and edit the copy before launching.
Warning: If you remove a contact from a campaign, you cannot add that contact back to the same campaign later.