Every action in Activity has one of the following statuses:
Status | Meaning |
Completed | The action finished successfully and all applicable data was processed. |
Processing | The action is still running. Data is being processed; you may need to wait until it finishes before exporting or triggering related tasks. |
Queued | The action is waiting to start. This can happen when other processes are already running, or when usage limits are temporarily reached (e.g., scrapings, searches, LinkedIn connection requests per day/hour, or emails per day/hour, depending on identity configuration). |
Failed | The action could not be completed due to an error. For imports/exports, open the corresponding report (CSV Import Report or CRM Export Report) to see what went wrong. Typical reasons include invalid data, missing required fields, or conflicts in the CRM. |
Cancelled | The action was manually cancelled or stopped while in a Processing or Queued state. No further processing will occur. Note: professional email and phone number enrichments cannot be cancelled as they trigger our query to our providers, which means we already assume the cost. All other actions can be cancelled. |
Tip: Use these statuses to quickly identify where you need to take action. For example, re-run a failed import after fixing the file, or free up resources if too many jobs are queued.